iPoll is a website and mobile app for paid surveys. iPoll used to be known as Survey Head and is also affiliated with uSamp and Opinion Place.
At first glance, it seems like a good and fun way to make a little extra money. The company emails you surveys, or you can check the app for available surveys. There are also location-based tasks (called “missions”) that you can do with your mobile device in your daily life. These surveys and tasks are worth a few cents or dollars (apparently $.10 – $.50 for some surveys, and tasks range from $1-5), and users accumulate credits up to the minimum amount necessary to cash out via app store credits, Amazon cards, or PayPal. Currently, the threshold is $25.00. Another big advantage of iPoll is that it works around the world on iPhone and Android devices, so there is always a way to participate and earn a little bit of money.
Missions are a more unusual feature of iPoll. Using their device’s location, the app might direct a user to a certain store and ask them to locate and take a picture of a certain item or display. People can check the app for available missions as they go grocery shopping, see a movie, or visit an auto shop; there are a variety of missions available, and they are often easy to complete alongside normal day-to-day activities.
iPoll signup is available at iPoll.com, integrated with Facebook, Google+, and LinkedIn sign-ins. The app is available for iPhones and Android and rewards are paid out through PayPal, Amazon gift cards, or iTunes gift cards.
iPoll was very popular in 2014 and 2015. At the time, they offered a $5 bonus just to join the site, and users were thrilled with the ease of use and how easy it was to cash out. The high reviews and score ratings all seem to date from this time. However, in 2017, ratings have plummeted, and reviewers are increasingly frustrated with the iPoll experience.
According to recent reviewers, two aspects of the app are increasingly broken and frustrating for them:
- They spend time completing a survey, only to have the app tell them at the end that they failed to qualify for the survey and won’t receive any credits.
- They accumulate enough (or almost enough) money to cash out their rewards, and at either $25 (or slightly less), the app tells them that they are locked out for a violation of the terms of service or blocks their account for an unknown reason.
These users are unable to contact anyone at iPoll and get their accounts fixed or re-activated, so they feel that they have been scammed by the app. Their experience is that they are doing the tasks or completing the surveys, only to get locked out or blocked from receiving the reward. There are hundreds of reports of this behavior, even from people who successfully used the app in the past.
This practice seems deceptive not just from the perspective that people are being denied the rewards they have earned, but also because there is such a predominance of positive reviews and ratings from early in the app’s history. These early, positive reviews drive up average ratings on the app store, play store, and Better Business Bureau.
The iPoll website also boasts of a $10,000 quarterly prize drawing for members, but the fine print of the drawing is a little ambiguous. It gives an entry deadline of December 31, 2016 on the front page, but the terms and conditions of the drawing give dates of October 12, 2017 and January 12, 2018. However, the link to the list of winners (which is legally required in the US) leads to a 404 not found page.
The UK version of the prize draw page (at pollbuilder.co.uk) leads to an empty PDF. The UK version of iPoll also features a weekly drawing for 10 winners of £16, but that winner’s list hasn’t been updated since January 1, 2016.
Since these drawings are a major promotion and incentive, one would expect to see winners and testimonials prominently featured on the site and app. If these sweepstakes have been discontinued, they should be removed from the front pages of the websites and not continue to be used to recruit people to join.
The front page of the website also lists dozens of countries and languages, from Vietnam and Germany to Brazil and Pakistan. But all of those links lead to a “shutdown” page with contact information for SSI. SSI is a brand formed in 2011 when Survey Sampling International merged with Opinionology. It’s possible that iPoll was an SSI venture, or that SSI purchased iPoll, but it’s not listed as a subsidiary brand of Survey Sampling International.
Overall, based on comments, ratings, reviews, and testimonials, it seems that a few years ago iPoll was a fun and easy way to make a few extra dollars while going about your daily life. However, it seems that in recent months, the app and website have nearly stopped rewarding users at all, with no explanation or follow-up for those frustrated by the experience. It seems unusual that such a youthful, connected company would seem to shut down or withdraw services without a public statement or follow-up of some kind, but that seems to be the case for iPoll.
There are other more reliable options for earning a few dollars by completing surveys, and it’s probably better to use those instead. Without some clarification of the stability of the company, the reliability of rewards, or the assurance of service and support, it seems like iPoll might be a waste of time.
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